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Draft public information
Terms
Draft terms overview for Pillow Care's marketplace, booking, payment, caregiver, and product workflows.
This page is a working draft for product clarity. It is not final legal, compliance, medical, or emergency guidance — pending founder/legal review.
Platform role
Pillow Care is intended to help users discover, book, coordinate, and manage in-home care and related care products. Final terms must define the company's legal role, user responsibilities, provider responsibilities, and marketplace boundaries.
Payments, refunds, and disputes
The product supports card payments, offline payment proof, refunds, invoices, disputes, and admin review. Final terms must define the rules for cancellations, refunds, no-shows, disputes, product orders, and caregiver payouts.
Founder/legal review needed
Final terms must be reviewed by qualified legal counsel before public launch.